Shipping Policy

Effective Date: [23/02/2025]

Welcome to JL Drew! We are committed to delivering high-quality baby products to your doorstep in a timely and secure manner. Please review our Shipping Policy to understand how we process and deliver your orders.

1. Shipping Locations

We currently ship to addresses within the United States. For international shipping inquiries, please contact us at info@jl-drew.com.

2. Processing Time

  • Orders are typically processed within 1-3 business days (excluding weekends and holidays).
  • Once your order is shipped, you will receive a confirmation email with tracking details.

3. Shipping Methods & Delivery Time

We offer the following shipping options:

Shipping Method

Estimated Delivery Time

Cost

Standard Shipping

5-7 business days

Calculated at checkout

Expedited Shipping

2-3 business days

Additional charges apply

Express Shipping

1-2 business days

Additional charges apply
  • Delivery times may vary based on location, carrier delays, and unforeseen circumstances.

4. Shipping Fees

  • Shipping costs are calculated at checkout based on the delivery location and shipping method selected.
  • Free shipping may be available on orders above a certain amount. Check our promotions page for updates.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can track your order through the carrier’s website.

6. Undeliverable or Lost Packages

  • If your package is marked as delivered but not received, please check with neighbors or your local post office.
  • If your package is lost in transit, contact us at info@jl-drew.com, and we will assist you in resolving the issue.

7. Incorrect Shipping Address

  • Please ensure that your shipping address is correct before placing an order.
  • If an incorrect address is provided and the order is shipped, JL Drew is not responsible for lost packages.

8. Damaged or Missing Items

If you receive a damaged or incomplete order, please contact us within 48 hours of delivery with photos of the damaged item(s). We will work with you to resolve the issue.

9. Holiday & Peak Season Shipping

During holidays or peak seasons, shipping times may be slightly longer due to high demand. We recommend placing orders early to avoid delays.

10. Contact Us

For any shipping-related questions, please reach out to us:

📧 Email: info@jl-drew.com
📞 Phone: +1 229-378-5599
📍 Address: 27 Jacks Way, Tifton, GA 31793

Thank you for shopping with JL Drew! We appreciate your business and look forward to serving you.